As I cruised through Massachusetts on a recent road trip, I wondered how to handle toll payments without an electronic setup. Can you pay cash for tolls in Massachusetts? With the state’s shift to all-electronic tolling, I learned the ins and outs of payment options like PayByPlate MA.
In this guide, I’ll walk you through my experience, sharing clear steps, practical tips, and everything you need to know to navigate Massachusetts tolls confidently, whether you’re a local or a tourist.

Learning Massachusetts’ Toll System
I dove into how tolls work in Massachusetts to make sense of payment options. The state uses the EZDriveMA system, which replaced traditional toll booths with electronic gantries that capture license plates or read transponders.
This shift eliminated cash payments at toll points, but I found several ways to manage tolls effectively.
What Is EZDriveMA?
When I explored EZDriveMA, I discovered it’s the backbone of Massachusetts’ toll collection. It covers major roads like the Massachusetts Turnpike, the Tobin Memorial Bridge, and Boston’s tunnels. Here’s what I learned about its two main programs:
- E-ZPass MA: I got a transponder for my car, which deducts tolls automatically from a prepaid account. It offers discounts and works in 19 states.
- PayByPlate MA: If I didn’t have a transponder, cameras captured my license plate, and I received an invoice by mail or paid through a registered account.
This system is efficient, but it means cash isn’t accepted at toll gantries. I had to explore other payment methods.
Why Cash Isn’t Accepted at Toll Points
I was curious why Massachusetts ditched cash. The state moved to all-electronic tolling in 2016 to reduce traffic congestion and improve efficiency. Stopping to pay cash slowed things down, so they installed cameras and sensors instead. While this puzzled me at first, I found alternatives that worked just as well.
The shift to electronic tolling streamlined my trips, but it required planning to avoid surprises like invoices. Let’s move from the system’s basics to whether cash plays any role in paying tolls.
Exploring Cash Payment Options
I wanted to know: Can you pay cash for tolls in Massachusetts? After researching, I realized cash isn’t an option at toll gantries, but I could use it in specific situations. Here’s how I navigated this.
Paying Invoices with Cash
When I drove without an E-ZPass, I received a PayByPlate MA invoice in the mail. These invoices arrive 7-10 days after a trip and include a $0.60 fee per invoice. I found I could pay them with cash at EZDriveMA Customer Service Centers. Here’s my step-by-step process:
- Received the Invoice: I checked the invoice for the toll amount and due date.
- Located a Center: I visited the EZDriveMA website to find a service center, like the one in Auburn.
- Paid in Cash: I brought cash to cover the toll and fee, ensuring I paid before the due date to avoid penalties.
This method worked, but I had to plan a visit, which wasn’t as convenient as online payments.
Cash at Retail Locations
I also discovered that some retail partners, like certain convenience stores, accept cash for E-ZPass account replenishment. I couldn’t pay invoices directly, but I could add funds to my E-ZPass account. Here’s what I did:
- Found a Retail Partner: I checked the EZDriveMA website for locations.
- Brought Cash: I deposited cash to top up my account balance.
- Used E-ZPass: The funds were available for tolls within 30 minutes in Massachusetts.
This was handy for keeping my account funded without a card.
Cash payments are limited but possible with some effort, making electronic options more practical for most trips. Now that I’ve covered cash, let’s look at the main alternatives for paying tolls.
Alternative Payment Methods
Since cash wasn’t ideal, I explored other ways to handle tolls. Can you pay cash for tolls in Massachusetts? Not directly, but I found these methods seamless and efficient.
E-ZPass MA
I signed up for E-ZPass MA, and it transformed my toll experience. Here’s why I recommend it:
- Discounted Tolls: I saved money compared to PayByPlate MA rates.
- Interstate Compatibility: My transponder worked in states like New York and New Jersey.
- Auto-Replenishment: I linked a card, and my account refilled automatically when low.
Setting it up was simple on the EZDriveMA website, and I got my free transponder in a few days.
PayByPlate MA Registered Account
For trips without a transponder, I set up a PayByPlate MA account. I registered my license plate and linked a payment method. The tolls were deducted automatically, and I avoided the $0.60 invoice fee. Here’s a quick comparison:
Feature | E-ZPass MA | PayByPlate MA |
---|---|---|
Setup | I got a free transponder | I registered my plate online |
Cost | Discounted toll rates | $0.60 fee per invoice |
Payment | Auto-deducted from account | Auto-deducted or invoiced |
Convenience | No invoices, seamless | Easy but less savings |
Interstate Use | Works in 19 states | MA toll roads only |
This table helped me decide E-ZPass was better for frequent travel, while PayByPlate suited occasional drives.
Online Payments
I also paid invoices online at www.paybyplatema.com using a credit or debit card. I logged in with my license plate number, reviewed charges, and settled the bill in minutes. This was my go-to when I didn’t want to visit a service center.
These alternatives made toll payments quick, and I avoided cash hassles altogether. Let’s dive into tips to avoid penalties and make toll payments stress-free.
Tips to Avoid Toll Penalties
I learned that unpaid tolls can lead to hefty fines, so I took steps to stay on track. Can you pay cash for tolls in Massachusetts? While possible at service centers, I found proactive habits saved me from trouble.
Pay on Time
- I marked invoice due dates on my calendar. Paying within 30 days avoided a $10 late fee, and after 90 days, a $20 fee plus registration holds kicked in. I set reminders to stay ahead.
Dispute Errors
- Once, I noticed an incorrect charge on my invoice. I contacted EZDriveMA customer service at (877) 627-7745 within 30 days, provided trip details, and got it resolved. Quick action kept my record clean.
Consider E-ZPass for Savings
- After comparing costs, I stuck with E-ZPass MA. For example, a Massachusetts Turnpike trip cost me $5.95 with E-ZPass versus $11.50 with PayByPlate. The savings added up fast.
These habits kept my toll payments smooth and penalty-free, making my drives worry-free. Let’s wrap up with final thoughts on navigating Massachusetts tolls.
Conclusion
Navigating tolls in Massachusetts was easier once I understood the system. Can you pay cash for tolls in Massachusetts? While I could use cash at service centers for invoices, electronic options like E-ZPass and PayByPlate MA were far more convenient.
By sharing my experience, I hope this guide helps you choose the best payment method, avoid penalties, and enjoy stress-free travels across the Bay State’s highways, bridges, and tunnels.